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Crisis Communication
Should the CEO Eat Crow?
There is a range of responses and strategies that are applicable to address various crisis communication situations. I will share…

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Case Study
Should the PRO Poke the News Editor?
Recently, the news media poked my client and me in our eyes. The incident has caused me to ponder whether…

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Crisis Communication
Is the CEO the Best Crisis Spokesperson?
The PRO Must Prep the CEO Ahead of a Crisis WHO SHOULD be the main spokesperson for an organisation during…

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Crisis Communication
Risk Manager, PRO Allies in a Crisis
What is the working relationship between the corporate communicator and the risk manager in business continuity management? In my interaction…
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Business Continuity
Should businesses publicize cyberattacks?
Is a cyber-attack necessarily damaging to an organization’s reputation and the source of negative publicity? According to a joint study…

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Crisis Communication
Does the lawyer trump the PRO?
Corporate Lawyer vs Corporate Communicator My client, a health care facility in Jamaica, was in the throes of a public…

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Crisis Communication
Disinformation Complicates Crisis Communication
The COVID-19 pandemic is a case study for communication and business continuity professionals as they review and prepare their crisis…

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Business Continuity
IT is now an essential part of business continuity
Ajay Mittal, CDO & Director – Digital Sales & Commercial, IBM ISA, talks with Pranbihanga Borpuzari of The Economic Times…

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Business Continuity
COVID-19 Shapes Business Continuity Training in Jamaica
Buckley Communications partnered recently with the Jamaica Stock Exchange eCampus to host a series of webinars focusing on Business Continuity…

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Sources
The role of communicator shines bright during the pandemic
Tina McCorkindale, president and CEO of the Institute for Public Relations (IPR) speaks to writer Diane Schwartz of Ragan’s PR Daily,…
